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24/7 sexual and family violence hotline

One of the most important things that you can do to help someone who survived or is experiencing sexual assault and/or domestic abuse is to empower them to make their own decisions. Provide strength, be supportive and listen. Acknowledge that they are in a tough situation. Listen to them. Most importantly, believe them.

Remind yourself to be non-judgmental of their decisions. No matter what, encourage them to talk to people who can provide help and guidance. Offer to go with them to talk to friends, family or to find support. But remember, you can’t “save” them. All that you can do is empower them to make the best decision for themselves.

For those who are in an unhealthy relationship, understand that they may return to their partner after leaving and they will need your support more than ever. Help them recognize what is not healthy in their relationship so that they can start making their own decisions about what to do. Let them know that you are concerned for their safety. If they are ready, help them create a safety plan. If they do leave the relationship, continue to support them. They may still feel sad and mourn the loss of the relationship and will especially need your support.

Be there for them — no matter what they choose to do — because they need you.

Call Us

Let’s talk. We are here to listen. Call our 24/7 Crisis Hopeline for domestic violence and sexual assault survivors at 915.593.7300 or 1.800.727.0511.

Visit Us

Find helpful services at the Family Resource Center.


580 Giles Road El Paso, Texas 79915

Monday–Thursday: 8 a.m.–6 p.m. Friday: 8 a.m.–noon

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Emergency Shelter

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We provide all services without regard to race, ethnicity, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.